Additional Contact Information

ADMINISTRATION TEAM

This list shows the names and responsibilities of the Administration Staff for the Boilermakers’ National Health and Welfare and Pension Funds (Canada). All Staff can be reached at 1-800-668-7547 or locally at (905) 946-2530. The Fax Number is (905) 946-2535.

The Benefits Administration Office is open from 7:30am - 6:00pm (Toronto time)

Veronica Tseng, CEBS-Supervisor Phone Ext: 251 vtseng@mcateer.ca	Supervisor of all Boilermakers' Benefit Funds Administration Staff Pension Inquiries Health and Welfare Inquiries Pension Termination, Retirement and Death Benefit Applications Life Insurance and AD&D Claims Marriage Breakdown inquiries and benefit management
Doreen McClay, Sr. Pension Administrator Phone ext:296 dmcclay@mcateer.ca	Pension Inquiries Retirement and Pension Death Benefit Application and Inquiries Life Insurance and AD&D Claims
Enas Razack, Sr. Trust Fund Administrator Phone Ext: 248 erazack@mcateer.ca	Health and Welfare Inquiries Health and Welfare Plan Eligibility Inquiries Employer Contribution Inquiries Reciprocal Transfers and Inquiries Pension Termination Benefits Pay Direct Inquiries Workers Compensation and Trade School Credit Inquiries
Victoria Fernandez, Administrator Phone Ext: 263 vfernandez@mcateer.ca	Health and Welfare Inquiries Health and Welfare Plan Eligibility Inquiries Employer Contribution Inquiries Pay Direct Inquiries Member Information Card Inquiries
Bader Sayeed, Senior Claims Administration Phone Ext: 236 bsayeed@mcateer.ca	Medical Claims Payment and Inquiries Coverage Inquiries Pre Determination of Medical Benefits
Natasha Chapman, Medical and Dental Claims Administrator Phone Ext: 285 nchapman@mcateer.ca	Medical Claims Payment and Inquiries Coverage Inquiries Pre Determination of Medical Benefits
Janet King, Dental Claims Administrator Phone Ext: 252 jking@mcateer.ca	Dental Claims Payment and Inquiries Coverage Inquiries Pre Determination of Dental Benefits
Karen Beh, Dental Claims Administrator Phone Ext: 255 kbeh@mcateer.ca	Dental Claims Payment and Inquiries Coverage Inquiries Pre Determination of Dental Benefits
Mary Spada, Sr. Dental Claims Administrator Phone Ext: 237 mspada@mcateer.ca	Major Dental Claims Inquiries Pre Determination of Major Dental Benefits
Amani Damra, Sr. Dental Claims Administrator Phone Ext: 256 adamra@mcateer.ca	Major Dental Claims Inquiries Coverage Inquiries Pre Determination of Medical Benefits
Lucy Sistilli Furlano, Supervisor, Disability Claims Administration Phone Ext: 262 lsistillifurlano@mcateer.ca	Long Term Disability Benefits Short Term Disability Benefits Pension and Welfare Plan Disability Credits for WSIB/WCB or Long Term Disability Waiver of Premium for Life Insurance
Anna Saccoccia, Disability Claims Administrator Phone Ext: 297 asaccoccia@mcateer.ca	Long Term Disability Benefits Short Term Disability Benefits Pension and Welfare Plan Disability Credits for WSIB/WCB or Long Term Disability Waiver of Premium for Life Insurance
Ippy Serratore, Manager of Client Services Phone Ext: 230 iserratore@mcateer.ca
Susan Bird, CEBS, Recording Secretary and Consultant Phone Ext: 244 sbird@mcateer.ca

Additional Contact Information

INTERNET ACCESS TO BENEFIT INFORMATION AND FINANCIAL PLANNING WORKSHEETS

Benefit Plan Summaries

Benefit Plan Booklets

Forms

Reciprocal Agreements

Frequently Asked Questions

Trustees' Information

Employer Remittances

Employee Assistance Programs