Administration Office
45 McIntosh Drive
Markham, Ontario L3R 8C7
Phone: (905) 946-2530
Toll Free: (800) 668-7547
Fax: (905) 946-2535
E-mail: questions@boilermakersbenefits.ca
Dental Enquiries: dental@boilermakersbenefits.ca
Medical Enquiries: medical@boilermakersbenefits.ca
Pension Enquiries: pension@boilermakersbenefits.ca
Contribution Enquiries: contributions@boilermakersbenefits.ca
More Contact Information       Privacy Policy

Additional Contact Information

ADMINISTRATION TEAM

This list shows the names and responsibilities of the Administration Staff for the Boilermakers’ National Health and Welfare and Pension Funds (Canada). All Staff can be reached at 1-800-668-7547 or locally at (905) 946-2530. The Fax Number is (905) 946-2535.

The Benefits Administration Office is open from 7:30am - 6:00pm (Toronto time)

Veronica Tseng, CEBS-Manager
Phone Ext: 251
vtseng@mcateer.ca


  • Manager of all Boilermakers' Benefit Funds Administration Staff
  • Pension Inquiries
  • Health and Welfare Inquiries
  • Pension Termination, Retirement and Death Benefit Applications
  • Life Insurance and AD&D Claims
  • Marriage Breakdown inquiries and benefit management
Enas Razack, Sr. Pension Administrator
Phone Ext: 248
erazack@mcateer.ca
  • Pension Termination, Retirement Applications
  • Pension Inquiries
  • Death Benefit Applications
  • Health and Welfare Inquiries
  • Health and Welfare Plan Eligibility Inquiries
  • Reciprocal Transfers and Inquiries
Jaclyn Bird, Pension Administrator
Phone Ext: 285
jbird@mcateer.ca
  • Pension Termination, Retirement Applications
  • Pension Inquiries
  • Death Benefit Applications
  • Health and Welfare Inquiries
  • Health and Welfare Plan Eligibility Inquiries
  • Life Insurance and AD&D Claims
  • Pay Direct Inquiries
Sheryl Ellis, Administrator
Phone Ext: 263
sellis@mcateer.ca
  • Health and Welfare Plan Eligibility Inquiries
  • Employer Contribution Inquiries
  • Pay Direct Inquiries
  • Workers Compensation and Trade School Credit Inquiries
Natasha Nagy, Administrator
Phone Ext: 284
nnagy@mcateer.ca
  • Health and Welfare Plan Eligibility Inquiries
  • Inquiries about Termination and Pension Application submission
  • Inquiries about Initial Eligibility
  • Pay Direct Drug Cards
Amani Damra, Claims Co-ordinator
Phone Ext: 233
adamra@mcateer.ca


  • Medical and Dental Claims Payment and Inquiries
  • Coverage Inquiries
  • Pay Direct Drug Card Inquiries
  • Major Dental Claims Inquiries
  • Pre Determination of Major Dental Benefits
Bader Sayeed, Sr. Medical Claims Administrator
Phone Ext: 236
bsayeed@mcateer.ca

  • Medical Claims Payment and Inquiries
  • Pay Direct Drug Cards Inquiries
  • Coverage Inquiries
  • Pre Determination of Medical Benefits
Tia Caramanico, Claims Administrator     
Phone Ext. 256
tcaramanico@mcateer.ca
  • Claims Payment and Inquiries
  • Pay Direct Drug Cards Inquiries
  • Coverage Inquiries
  • Pre Determination of Benefits
 
Angela Rashed, Dental Claims Administrator
Phone Ext: 252
arashed@mcateer.ca

  • Dental Claims Payment and Inquiries
  • Coverage Inquiries
  • Pre Determination of Dental Benefits
Lucy Sistilli-Furlano, Disability Claims Administrator
Phone Ext: 262
lsistillifurlano@mcateer.ca
  • Long Term Disability Benefits
  • Short Term Disability Benefits
  • Pension and Welfare Plan Disability Credits for WSIB/WCB or Long Term Disability
  • Waiver of Premium for Life Insurance
Susan Bird, CEBS, Recording Secretary and Consultant
Phone Ext: 244
sbird@mcateer.ca

Greg Callahan, B.A., LL.B
Senior Pension Consultant
Phone Ext: 260
gcallahan@mcateer.ca

Jessica Chan, B.A., C.G.A.
Manager of Trust Fund Accounting
Phone Ext: 261
jchan@mcateer.ca


Carolyn Flagel, M.Sc., RPA
Consultant
Phone Ext: 205
cflagel@mcateer.ca

 
Colin Gupta
Health Plan Consultant
Phone Ext: 227
cgupta@mcateer.ca

 
Tara Seebaran, CGA
Privacy Officer
Phone Ext: 247
tseebaran@mcateer.ca
 

 


Enroll In the Plans

Benefit Plan Summaries

Benefit Plan Booklets
The Welfare Plan
The Pension Plan 

How to read your Benefit Statement

MEMBER EDUCATION
Resources & Seminars


Allianz Global Assistance- Emergency Travel Assistance

Forms
Pension Plan Forms
Welfare Plan Forms

Reciprocal Agreements

To view the Wage and Benefit Schedule please visit the Boilermaker Contractors’ Association website at www.bcacanada.ca

Frequently Asked Questions

Trust Funds' Advisors

Plan Documents

Employer Remittances

Employer Information